Congratulations St. Louis Blues on your Stanley Cup Victory!

The St. Louis Blues won their first Stanley Cup after a 52 year club history and it was all about character, approach and commitment.  After watching that history-making game last night, I wanted to write something to follow up on Anne’s Post from last week, “How to Respond to…

How to Respond to Adversity – St. Louis Blues Style

  Sometimes things can look pretty bleak.  On January 2nd, the St. Louis Blues were in last place in the NHL.  Things are looking at little different here in June.  Their perseverance from then to now – and their behaviors along the way – are a great example of…

Heros, Families & Many, Many Thanks on Memorial Day

Memorial Day Weekend is just around the corner.  For many, this means Graduations, Family Barbeques, the Indianapolis 500 and more fun events.  For many more, this weekend reminds us of one of the great unifiers of our country – the contributions to service that nearly every family has made….

The Key Factors to An Ideal User Experience

If you Google “User Experience”, you will see multiple references to UX and UI.  UX (User Experience) and UI (User Interface) are terms typically used within product development – and are both critical.  But I think that too often, these are the guideposts that are used to define a…

UX, UI and the True User Experience

  UX (User Experience) and UI (User Interface) are abbreviations that I see more and more these days.  Traditionally, they have been used in the framework of software and product development.  Now their reference is more frequently associated to websites, mobile devices and apps. In our constantly connected world,…

The Actual Cost of FREE Software

Don’t you love it when you determine that you need something – and then you find out that it’s free?  “Yes, we have that.  It’s included in your _________ – for free.”  Cue the happy dance. The Cost of Free More often than not, something that is “free” may…

A Strategy Behind Hiring the Right Person

Last week, I wrote about the criteria and steps that I use in hiring.  This week, let’s talk about the process – from an operational need and fit.  Again, it’s the Jim Collins direction of “the right person in the right seat”. Just like with one of our automation…

Preferences in Hiring Practices

This week, I had the privilege of participating in an Intern Fair at the Midwest Digital Marketing Conference hosted by the University of Missouri, St. Louis.  Being there brought back fond memories of the years I spent as a sales manager with Wang Laboratories (remember them?) and doing college…

Excellence Wins: My Take-Aways from Horst Schulze

This week, I had the pleasure of finishing Horst Schulze’s new book, Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise.  It was released last month and relates his journey in the hotel business over the past half century.  It does an excellent job…

Finding Money In Your Assets

It’s Tax Season.  So like many Americans, I’m taking a closer look at my finances than I usually do.  Many things cost more this year than last year.  A few things cost less.  And some areas where I put my money in the past don’t seem to be garnering…