Are You Listening Kid?

Those are the words that Jack Buck shared with John O’Leary in their first meeting. I’ve heard this story several times and it never fails to inspire me – both personally and at HL Group. recently put together a video of the story and John shared it on his blog. This is one of those things that I think everyone should watch.

Their story is such a great reminder of how unexpected, unplanned, unwanted events can change the trajectory of your path – and your success.

As a small business owner, I’m proud of my team’s agility. But what makes us agile is also what can make one of those unexpected/unplanned/unwanted events so very impactful. They can take you down or launch you to the next level. It’s all about how you handle it.

So I look to Jack Buck’s example on how to lead and motivate. I look to John O’Leary’s persistence and determination to overcome his unbelievable obstacles. And I look at the HL Group team I have with me – and how together, we work through the challenge.

In the end, we may not get a baseball signed by Ozzie Smith – or 60+ other major league players. But what we do get is the ability to be a much stronger partner in providing solutions for our clients – and helping them to meet their challenges. Those are the results – and relationships – that inspire our team to continue to innovate and grow every day.

Let me know what you think….

Some Benefits of Disconnection in a Constantly Connected World

Last weekend, I had the opportunity to do some kayaking with friends down on the Niangua River near the Lake of the Ozarks. The weather was perfect, the scenery was beautiful – and it was so quiet, it seemed like we had the river to ourselves. What was so…

Granite Data Solutions – Partnership for Success

HL Group has been working with Accenture since 2010 on their California Fi$Cal ERP solution. This solution will soon deploy to over 200 departments state-wide (I’ll fill you in more in a future posting). During these activities, Accenture connected us with a local reseller organization, Granite Data Solutions –…

The 2nd Goal of Every Automation Project

Every automation project we get engaged in almost always starts with the goal of increased visibility of Stuff. That “stuff” could be fixed assets, warehouse inventory, WIP processes, labor, etc. It usually centers on what do I have or what are you doing (and then when/where is it happening)….

Herding Cats – Some Thoughts from a Project Manager

Anne Hale, our Director of Client Services, and I frequently talk about how we can improve solutions, client experiences, communications – nearly anything – except Cardinals baseball (she’s more of a football girl). We were talking about some of the challenges she’s moving through as she’s starting a new…

The American Tradition: Flexibility & Risk

Being a World War II history buff, I recently came across an article by Victor Davis Hanson on the “Lessons from the Battle of Midway”. I believe history is a continuous source for education (reminders or new perspectives), and this article reinforced that sentiment.   Not only should we always…

Thoughts on Another Personal Hero – Condoleezza Rice

But before I get to that – FYI: The Cardinals ARE in 1st Place in the National League Central Division! Just wanted to pass that along just in case you hadn’t heard….. Last week in my posting, I talked about how events in our lives can come alive again….

Coming Full Circle

It’s baseball season again and my Cards are at .500 (quite an improvement after their 3-9 start) – just 1½ games off the Cubs. While it’s still too early for them to forecast playoff contention, it’s OK to dream and keep trying for that goal. In fact, it’s good…

Warehousing Solution Enables DOD Integration Facility to Expand & Streamline Operations

WHO: A DOD facility providing media management, computer imaging and 3PL warehousing for military customers. CHALLENGE: The challenge for this DOD facility was to maintain accurate inventories and to provide visibility of inventory levels to their specific customers/owners. Additionally, they performed media reproduction from masters, computer imaging of up…

Guardrails – Prevention before Problems

All of us learned early in our driving experience that guardrails are a tool to prevent us from leaving the road at the wrong time. Over the decades they have come to save an untold number of lives worldwide. But they also provide us a visual guide before the negative…